Question 1

What is a reseller partner program?

Accepted Answer

A reseller program lets partners sell your product to their own customers and keep a margin or earn a rebate on what they close. Unlike a referral partner, the reseller owns the transaction and usually the customer relationship after it. That makes resale the highest-revenue partner motion and the most operationally demanding: registration, tiers, rebates, and renewals all have to run correctly at once. EULER runs them in one system, with every reseller deal attributed in the CRM your revenue team already uses.

Question 2

What is deal registration and why does it matter?

Accepted Answer

Deal registration is the reseller telling you about an opportunity before they work it, in exchange for protection on the margin if it closes. It exists to stop two partners and your direct team from landing on the same account. Without it, your first signal that a reseller is selling is an invoice. In EULER resellers register through a structured form, a forwarded email, or a Slack message, and the deal lands in your CRM with the partner attached.

Question 3

What is the difference between a reseller and a referral partner?

Accepted Answer

Who owns the transaction. A referral partner makes an introduction and steps back. A reseller quotes, contracts, and invoices the customer themselves, which is why they need pricing, certification, and margin protection that a referral partner never asks for. Paying both the same way is a common mistake. In EULER each motion runs with its own registration flow, terms, and payout logic on the same partner record.

Question 4

How should you structure reseller tiers and rebates?

Accepted Answer

Tiers work when the requirement to reach one and the benefit of holding it are both explicit, and when the partner can see where they stand without asking. Most programs get the structure right and the visibility wrong, which is why tier questions eat partner manager time. In EULER you configure tiers and their rebate levels once, calculate against attributed revenue automatically, and show the reseller their current standing in their portal.

Question 5

Why do resellers skip deal registration?

Accepted Answer

Because registering costs them time now for protection they may not need later. A twelve-field portal form for a deal that might not close is a rational thing to skip, and the cost of skipping it lands on you, not them. EULER removes the tradeoff. Resellers register from email or Slack, in whatever format they were already using, and the registered, attributed deal is created from it.

Question 6

How do you forecast reseller revenue?

Accepted Answer

The same way you forecast direct, which requires reseller pipeline to live in the same place as direct pipeline. Most programs cannot do this because reseller deals sit in a PRM and direct deals sit in the CRM, so every partner revenue question becomes a reconciliation exercise. In EULER registrations and closed deals write into your CRM with the partner attached, so partner-sourced revenue is one number your RevOps team can forecast against.

Question 7

How do you certify the reseller reps actually selling your product?

Accepted Answer

Not with a training library nobody opens. Certification works when it is assigned to the right people, tracked to completion, and tied to something the partner wants, like a tier or a directory badge. In EULER you assign training by partner tag or tier, track completion per person, and certify the reps doing the selling. PAM answers their product questions around the clock instead of routing them to your team.

Question 8

How do you manage reseller renewals?

Accepted Answer

By looking at the account before the renewal date rather than on it. Renewals through resellers surface late in most programs because nobody is tracking the account between close and expiry, so the conversation starts as a scramble. In EULER renewals are tracked on the reseller account alongside the original deal, so the conversation starts early enough to be a conversation.

Question 9

How do you settle payout disputes with resellers?

Accepted Answer

By making the math visible before it is disputed. Disputes happen when the partner cannot see how a number was reached and has to take your word for it, which is a trust problem more than an arithmetic one. In EULER payouts calculate against attributed revenue, invoices and payment history sit on the partner record, and the reseller sees what they earned in their portal without asking anyone.

Question 10

What should you measure in a reseller program?

Accepted Answer

Registration rate, win rate on registered deals, revenue per active reseller, and how many resellers closed anything at all this quarter. The last one is the number most programs avoid, and it is usually the one that explains the others. EULER reports across registrations, certifications, tier movement, and payouts in one place, so you can tell a growing channel apart from a growing partner list.

Reseller Revenue You Can Actually Forecast.

Everything You Need to Run a Reseller Channel.

Deal Registration and Attribution

Enablement and Certification

Tiers, Rebates and Payouts

From Reseller Guesswork to Forecastable Revenue.

Registration nobody completes.

Tier and payout questions by email.

Attribution split across systems.

Renewals that surface late.

Registration without the form.

Tier logic that runs itself.

One number for partner revenue.

Renewal visibility ahead of time.

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Reseller Revenue YouCan Actually Forecast.

Everything You Need to Runa Reseller Channel.