Question 1

What is a solution partner?

Accepted Answer

A solution partner sells your product and then implements it, carrying the customer from first conversation through to live. That combination is valuable because nothing is lost at the handoff, and risky because one partner now owns both halves of the outcome. Partner software has tracked the sale for thirty years and ignored what happens after it. EULER keeps both halves in one place instead of losing the second one.

Question 2

What is the difference between a solution partner, an SI, and a reseller?

Accepted Answer

A reseller transacts and moves on. An SI implements, usually without owning the sale. A solution partner does both, which changes what you owe them: sales enablement and implementation certification, not one or the other. Programs that treat all three identically end up under-supporting the partners with the most surface area. In EULER each type runs its own enablement flows, project tracking, and terms on one platform.

Question 3

Why does visibility stop at the handoff?

Accepted Answer

Because the deal closes in one system and the deployment happens in another, and nothing carries across. Everything after signature lives outside the tool that tracked the sale, so the partner record ends at the moment the relationship gets interesting. In EULER, when a partner closes a services opportunity, the matching project is created automatically and linked to the deal, carrying the context over.

Question 4

How do you connect a closed deal to the deployment that follows?

Accepted Answer

Automatically, from the opportunity itself. Manual handoffs mean deal details get typed into a project tracker a second time or they get lost, and both outcomes cost you the ability to report on the full motion. In EULER the project is created from the closed opportunity and stays linked to it, so deal context, project status, and customer feedback sit on the same partner record.

Question 5

How do you certify the people doing the implementation work?

Accepted Answer

By assigning training to them specifically and tracking who finished it, rather than publishing a library and hoping. Deployment quality varies by whoever showed up when certification is optional and invisible. In EULER you assign implementation training by partner tag or tier, track completion per person, and certify the people doing the work. PAM answers their questions with live data at any hour.

Question 6

How do you measure deployment quality?

Accepted Answer

From the customer, at completion, in a form you can compare across partners. An opinion collected in a QBR months later is not a measurement. In EULER surveys fire when a project completes, go straight to the customer who received the work, and roll into a quality score per partner.

Question 7

How do you know which solution partners deploy well?

Accepted Answer

You cannot, until you collect the same signal from every deployment. Every solution partner looks equally capable until a customer implementation goes wrong, which is a late and expensive way to learn. In EULER scored customer feedback across completed projects shows which partners deploy well and which ones need support before the next one starts.

Question 8

How do you support partners during a deployment without adding headcount?

Accepted Answer

By answering the routine questions without a person. Most of what a deploying partner asks is operational: configuration detail, program requirements, where a deal or project stands. In EULER PAM answers those with live data around the clock, so your team spends its time on the implementations that are actually at risk.

Question 9

Should solution partners be tiered on sales or delivery?

Accepted Answer

Both, weighted to what the customer experiences. A partner who sells well and deploys badly generates revenue and churn at the same time, and a tier model that only counts bookings will keep promoting them. In EULER quality data from completed projects sits alongside revenue on the partner record, so tiering can reflect the whole motion.

Question 10

What should you measure in a solution partner program?

Accepted Answer

Services deals closed, how many of those became tracked projects, time from close to live, certification coverage among the people delivering, and quality score per partner. The gap between deals closed and projects tracked is usually the first thing worth fixing. EULER reports across all of it from one record rather than from two systems stitched together.

From Closed Deal to Customer Live.

Everything You Need to Run a Solution Partner Program.

Deal Into Deployment

Enablement and Certification

Delivery Quality Measured

From a Handoff That Ends Your Visibility.

The deal closes and the trail stops.

Context re-entered at every handoff.

Certification nobody completes.

No way to rank deployment ability.

Deployment tracked with the deal.

One record from sale to live.

Enablement assigned automatically.

Quality you can compare.

Works With The Tools your
Team Already Uses.

See How Leading Partner
Teams Scale with EULER

3x

80%

100%

50%

Answers for Modern
Partner Teams.

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From Closed Dealto Customer Live.

Everything You Need to Runa Solution Partner Program.